Peruutus- ja palautusehdot
Winalist allows professionals to choose for each experience from the following cancellation conditions: flexible, standard, moderate, strict and firm. Winalist applies them to protect both the professional and the visitor. Each experience and booking on our website clearly specifies the cancellation conditions. Visitors can cancel and verify the penalties incurred by consulting their travel summary and clicking on Cancel on the reservation in question. When a visitor makes a reservation request, the professional can see the number of reservations cancelled by the visitor in the last 12 months.
Vierailijan peruuttaminen
- A booking is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
- The total amount of the booking is refunded to the traveler if the cancellation occurs within the minimum period defined in the cancellation conditions of the experience.
- The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
- A booking is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
- The total amount of the booking is refunded to the traveler if the cancellation occurs within the minimum period defined in the cancellation conditions of the experience.
- The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
- A booking is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
- The total amount of the booking is refunded to the traveler if the cancellation occurs within the minimum period defined in the cancellation conditions of the experience.
- The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
- A booking is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
- The total amount of the booking is refunded to the traveler if the cancellation occurs within the minimum period defined in the cancellation conditions of the experience.
- The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
- A booking is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
- The total amount of the booking is refunded to the traveler if the cancellation occurs within the minimum period defined in the cancellation conditions of the experience.
- The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
- A reservation is officially canceled if the visitor clicks on the "cancel my reservation" button in the My account tab> my booking> cancel a reservation
- The total amount of the booking won't be refunded
- The visitor's refund policy, Acts of God or cancellations by Winalist for any other reason provided by the Terms and Conditions may supersede the cancellation terms. Please check these exceptions.
Vastaanottajan peruuttaminen
Ammattilainen voi peruuttaa kävijän varaaman kokemuksen. Peruutus tulee voimaan välittömästi ja vierailija palautetaan kokonaisuudessaan.
Peruutukset voivat häiritä vakavasti kävijöiden projekteja. Siksi ammattilaiselle voidaan määrätä seuraamuksia, jos se peruuttaa kävijän jo varaaman kokemuksen.
Usein tehdyt peruutukset tai poissaolot loukkaavat käyttöehtoja ja saattavat johtaa siihen, että Winalist-kokemuksesi poistetaan.
Winalistin peruuttaminen
Winalist voi joskus joutua peruuttamaan varauksen käyttäjien suojaamiseksi petoksilta tai turvallisuussyistä. Tällaisissa tapauksissa Winalist neuvoo aina ammattilaisia ja vierailijoita tilanteesta. Kun Winalistin on peruutettava kokemus, kävijät saavat täyden hyvityksen ja ammattilaiset eivät yleensä ole oikeutettuja tuloihin.
Peruutus säästä johtuen
Jos sää vaikuttaa todennäköisesti turvallisuuteenne ennen kokemusta tai sen aikana, ammattilainen voi peruuttaa kokemuksensa. Tällöin saat täyden hyvityksen.
Vierailijakorvausperiaate, ylivoimainen este tai Winalistin peruuttaminen muissa käyttöehtojen mukaisissa syissä voi ohittaa peruutusehdot. Tarkista nämä poikkeukset.